Thank you for shopping at Funkari Customs. We take great pride in our hand-painted sneakers, and every product is custom-made to meet your unique preferences and specifications. Due to the personalized and made-to-order nature of our products, we do not accept returns. However, we want to ensure your satisfaction with your purchase. Please read our refund policy carefully.
If you receive a product with quality issues, such as defects in workmanship or materials, please contact us within 3 days of receiving your order. We will evaluate the issue and determine the appropriate course of action.
In the rare event that you receive an incorrect order or if your order is incomplete, please notify us within 3 days of receiving your order. We will promptly address the issue and provide a resolution.
If your product has quality issues, we may offer a refund or a replacement, depending on the circumstances. We may request photographic evidence to assess the issue.
If you receive an incorrect or incomplete order, we will either send you the correct items or provide a refund for the missing or incorrect items.
Since our products are custom-made to your specifications, we do not offer refunds for dissatisfaction with design choices, colors, or other customization options that were selected during the ordering process.
As we do not accept returns, we do not offer refunds for products that were accurately customized and delivered according to your initial order.
If you believe you are eligible for a refund based on the criteria outlined above, please contact us at our phone number+92 335 3924984 or email us at [email protected]. within the specified time frame. We will guide you through the refund process and provide further instructions as necessary.
Since our products are customized and made to order, cancellations can only be accepted within 4 hours of placing your order. After this period, cancellations will not be possible.
We may update this Refund Policy periodically to reflect changes in our practices or for legal reasons. We will post any revisions on our website, and the updated policy will become effective on the date indicated.
Thank you for choosing Funkari Customs. We are dedicated to delivering high-quality, custom hand-painted sneakers that reflect your individual style. If you have any questions or concerns regarding our refund policy or any other aspect of your order, please do not hesitate to contact us. Your satisfaction is important to us, and we are here to assist you.
